Here are some helpful tips to help you get more 5 Star reviews on Google, Face Book and Bing.

Reviews are a necessary part of your marketing. Navigating the process may be confusing. If you need help, we would be glad to help out.

If you found this information helpful, please leave us a review by clicking on the icon(s) below!  Thank You!

Asking in Person

Say something like “We really appreciate feedback from our customers because it helps people learn about us. Would you be willing to write an online review?”

on a thank you page

Some customers who land on your Thank You page will be buying a product for the second or third time. That’s why it’s important to ask because those people will be primed to leave you a review. If you don’t have a Thank You page, you can also ask for a review on a confirmation page or in a confirmation email.

From a Card

Not everybody is comfortable asking for a review in person. Whether you have a brick-and-mortar store or you’re shipping products to customers at home, including a card or a note on your receipt can encourage them to leave a review of your business.
You can use a tool like Canva to create and print message cards that ask customers for reviews. You can even put the URLs of your review pages to make it easy for customers to find them.
If you own a restaurant, another option is to give your patrons a comment card when you deliver their bill. While they’re not the same as a review on Yelp, you can aggregate the comments and feature the ratings on your website.
Receipts are another option. You can program your receipts to include a brief message at the bottom asking customers to write reviews.

Via Email

In some cases, sending an email may be the right way to ask for reviews.
My recommendation is to segment your list and send out emails accordingly. Getting too many reviews all at once may not be helpful, since there’s evidence to suggest that Google and Yelp may ding you if you have a massive influx of reviews.

text Message

Text messaging has become an increasingly popular form of marketing, and you can use it to ask for reviews too.
Text messages have nearly a 100% open rate. If you’re already sending text messages to your customers, then following up a purchase with a request for a review can be a great way to generate more reviews.
Since it’s a text message, it should be brief. You can try something like this:
We hope you’re happy with your purchase. Please leave a review on Google and let us know how we did!

Social Media

Facebook reviews are important for local businesses since many people use Facebook to search for businesses near them. You have the option of asking for reviews in a Facebook post or using a chatbot in Facebook Messenger to ask.
Keep in mind that you’ll still need to be careful about linking out to your Yelp pages from social media. You may link directly to your Google page.
If you decide to use a chatbot, you may want to consider setting up a survey directly within the chatbot if you want to collect reviews to post on your site. Otherwise, you can simply ask people to leave a review elsewhere.
One final note about reviews. While it might sound odd, customers are more likely to trust businesses that have some negative reviews. It’s not realistic for any company to get 5-star reviews across the board. That said, you should respond to negative reviews and do your best to make the customers who leave them happy.

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